Returns & Exchanges

At Dewha, we want you to be completely satisfied with your glow. If your purchase isn't quite right, we offer a hassle-free return or exchange within 30 days of receipt provided items are in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated beauty support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.